State Farm Hit with TCPA Class Action for Robocalls

by | Oct 10, 2018 | Compliance Blog Posts

TCPA Class Action: Robocalls

On Thursday, State Farm Fire and Casualty Co. was hit with a class action lawsuit alleging it violated the Telephone Consumer Protection Act (TCPA) by telemarketing to consumers who were on the Do-Not-Call (DNC) Registry. The company repeatedly made robocalls with a prerecorded voice to customers without their permission in an alleged attempt to use call centers to gain more customers.

Plaintiff Patricia Settle claims that State Farm did so knowingly and did not stop the calls after requested to do so. “By making the telephone calls at issue in this complaint, defendant caused plaintiff and the members of a putative class of consumers actual harm,” said Settle, “including the aggravation, nuisance, and invasion of privacy that necessarily accompanies the receipt of unsolicited and harassing telephone calls, as well as the monies paid to their carriers for the receipt of such telephone calls.”

Learn how to protect your organization from costly TCPA fines and robocall penalties.


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 Insights | Gryphon Networks
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